Terms and Conditions for VinumPrivé

Last Updated: 3/25/2025

Welcome to VinumPrivé. By accessing or using our website and booking our tour services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please do not use our site or services.

1. General Terms 1.1. VinumPrivé specializes in curated travel experiences, offering exclusive wine tours, cultural excursions, and related travel services. 1.2. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the site and services constitutes acceptance of the revised terms.

2. User Eligibility 2.1. You must be at least 21 years of age to participate in any wine-related tours. 2.2. By using this site and booking a tour, you confirm that you meet all age and legal requirements for participation.

3. Booking and Payment 3.1. All tour bookings are subject to availability and must be confirmed by VinumPrivé. 3.2. Payment must be made at the time of booking through the accepted payment methods listed on the site. 3.3. We reserve the right to refuse or cancel any booking at our discretion.

4. Cancellations and Refunds 4.1. Cancellations made more than 30 days before the scheduled tour date may be eligible for a full refund, minus any non-refundable service fees. 4.2. Cancellations made between 15 and 30 days before the tour date may receive a 50% refund. 4.3. Cancellations made within 14 days of the tour date are non-refundable. 4.4. If VinumPrivé must cancel a tour due to unforeseen circumstances, guests will be offered a full refund or the option to reschedule. 4.5. Refunds will be processed within 14 business days of the cancellation request.

5. Tour Participation and Conduct 5.1. Guests are responsible for arriving on time at the designated meeting point. Late arrivals may result in missed experiences without a refund. 5.2. Guests must adhere to all safety instructions and respect local customs, tour guides, and fellow travelers. 5.3. VinumPrivé reserves the right to remove any guest from a tour without refund if they engage in inappropriate behavior.

6. Travel and Liability 6.1. Guests are responsible for their own travel insurance and any personal expenses incurred during the tour. 6.2. VinumPrivé is not liable for any injuries, accidents, loss, or damage to personal property during the tour. 6.3. Participation in our tours is at your own risk, and you acknowledge that some activities may involve inherent risks.

7. Intellectual Property 7.1. All content, branding, and materials provided by VinumPrivé Tours, including photographs and tour descriptions, are the property of VinumPrivé Tours and may not be used without permission.

8. Privacy Policy & Data Protection (GDPR & California Requirements) 8.1. VinumPrivé complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). 8.2. We collect and process personal data only as necessary to provide our services and improve customer experience. 8.3. Users have the right to access, correct, or request deletion of their personal data. Requests can be submitted via [Email Address]. 8.4. We do not sell personal data to third parties. 8.5. California residents may request information regarding how their data is shared and may opt out of certain data collection practices. 8.6. By using our site, you consent to the collection and use of your personal information in accordance with our Privacy Policy.

9. Governing Law 9.1. These terms shall be governed by and construed in accordance with the laws of [State/Country]. 9.2. Any disputes arising under these terms shall be resolved exclusively in the courts of [State/Country].

10. Contact Information If you have any questions regarding these Terms and Conditions, please contact us at [Email Address] or [Phone Number].

Thank you for choosing VinumPrivé—we look forward to providing you with an unforgettable travel experience!